Sharman Networks Privacy Statement

This privacy statement covers the Kazaa Media Desktop application (“Kazaa”) and the Kazaa website ( This privacy statement also includes information and links to privacy statements and policies of our third party partners.

To read the Kazaa Plus Privacy Statement please visit

This privacy statement is limited to personal information (referred to as "information").

If you have questions or concerns regarding this statement, you should contact us using this form:

Information Collection and Use

Information Collection

Sharman Networks Limited (“Sharman Networks”) is the sole owner of the information collected through Kazaa. Sharman Networks collects information from users at several different points.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as age). Contact information will be shared with the contest or survey sponsors to notify the winners and award prizes or otherwise in accordance with the Terms and Conditions of each competition or survey. Anonymous survey information will be used for purposes of improving the use of this site. Though we may use an intermediary to conduct these surveys or contests, they may not use users' information for any other purposes.

Installation of Kazaa

When Kazaa runs for the first time you are asked to provide a user name, an email address and whether or not you would like to receive a newsletter. Your email address only is transmitted to our web site at this time and after you update your email address. This information is used solely to provide you with product announcements (including new features and upgrades) and newsletters which you can choose not to receive. You are also asked what country you live in. This information is used inside Kazaa to customize the application according to which country you are in. This information is also used by us to provide you with promotional material and offers by our partners that are available in your country. Only your country and no other information (personal or otherwise) is used.


A cookie is information that a web site puts on the hard disk so that it can use it at a later time. Usage of a cookie is in no way linked to any personally identifiable information while on our site or using Kazaa nor is any information about a cookie sent back to a central server. Cookies can be removed by following Internet browser help file directions. Cookies are used within Kazaa and on the website to identify which version number of Kazaa you are currently using. When you try to launch Kazaa with an outdated version we are able to suggest at that time that you upgrade to the latest version. Cookies do not enable us to track your activity when using Kazaa or visiting sites other than the website. Sharman Networks has no ability to supervise, control or record your activity.

We do not store your name, your email address, your username or any other personally identifiable data in the cookie. Some of our business partners use cookies on our site. We have no access to or control over these cookies, once we have given permission for them to set cookies for advertising. The information collected and the uses to which that information can be put are set out in our partners' privacy policies. This privacy statement covers the use of cookies by and use of Kazaa only and does not cover the use of cookies by any advertisers.

Third Party Advertising

The ads appearing on the Web site and within the Kazaa application are delivered by our web advertising partner, Cydoor. Information about users of Kazaa and, such as the number of times they have viewed an ad (but not user name, address, or other personal information), is used to serve ads to users. If you would like more information about Cydoor, please visit: To read Cydoor’s privacy statement, please visit:, click on the “About” link and click on “Privacy”.


To read the full Altnet Privacy Statement please visit:

PeerPoints Manager

Kazaa includes a separate application called PeerPoints Manager, which is provided by Altnet. PeerPoints Manager allows Kazaa users who opt in to collect reward points for having files marked with gold icons downloaded from them by other Kazaa users. Points can be exchanged for prizes and competition entry. The program is completely opt-in and can be shut down or uninstalled by the user.


Kazaa comes with a software program called InstaFinder, which is provided by Vista Interactive, a division of BroadSpring, Inc. InstaFinder is designed to redirect your URL typing errors to InstaFinder's web page. Sharman Networks has no responsibility or control over the InstaFinder software, the InstaFinder web page or InstaFinder's data practices and shall not be liable for any losses, damages or injuries arising therefrom.

RX Toolbar

Kazaa comes with a software program called RX Toolbar, which is provided by Vista Interactive, a division of BroadSpring, Inc. The RX Toolbar is a software toolbar which is added to Microsoft Internet Explorer and provides you with additional website suggestions displayed as links through the Microsoft Internet Explorer window based on the website you are currently viewing. Sharman Networks has no responsibility or control over the RX Toolbar software, the web page or RX Toolbar's data practices and shall not be liable for any losses, damages or injuries arising therefrom.

TopSearch and Keywords

Kazaa regularly downloads an index of available Altnet content. This index contains a list of available rights managed files and can in no way alter Kazaa or any other part of your computer. Kazaa downloads this file without collecting or using any information about you or your computer.

Log Files

Like most Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users' movement in the aggregate, and gather broad personal information from logfiles. IP addresses are not kept after the demographic information for aggregate use. We do not collect statistics are logged in the aggregated database.

To read the full Altnet privacy statement, please visit:

Information Use


If a user wishes to subscribe to our newsletter they can enter their email address when they install Kazaa. Out of respect for users' privacy we provide a way to opt-out of these communications. Please see the Choice and Opt-out sections.

Technical Announcements

On rare occasions it is necessary to send out technical announcements. For instance, if the website is temporarily suspended we might send users an email. These emails are not promotional in focus but may include advertising to cover the cost of sending.

Disclosure of Information

Legal Disclaimer

We may need to disclose personal information if required by law. For example, to comply with a current judicial proceeding, a court order or legal process.

Aggregate Information (non-personally identifiable)

We share aggregated demographic information with our partners and advertisers. This does not include any personally identifiable information. Kazaa's web search function is provided by a third party. If you choose to use the web search function, we will provide the search keywords you enter and your country information to our web search provider to enable your search to be processed. No other information, personal or otherwise, is provided to our web search provider and this information is not used or disclosed by our web search provider for any other purpose. If you then access a third party web site, that third party may collect information from you directly. Please see their privacy policy for how they will handle this information. We have no responsibility for the conduct or practices of these third parties.

Business Transitions

In the event Sharman Networks goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' information will, in most instances, be part of the assets transferred. Users will be notified via prominent notice on for 30 days prior to a change of ownership or control of information of users held by Sharman Networks. If as a result of the business transition, information will be used for a purpose different from that stated, or implied, at the time of collection users will be given a choice consistent with our notification of changes section.


Users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for information. For example, the Kazaa options screen has an 'opt-out' mechanism so users who don't want any marketing material from Sharman, can keep their email address off our lists.

If you are currently receiving the newsletter and you would like to stop receiving it, you simply need to change your preferences in Kazaa. Next time you start your Kazaa this will transmit to our servers that you no longer want to receive the newsletter. You may also click on the link provided at the bottom of our newsletter which will notify our servers to stop sending the newsletter to you.

If you would like your details completely deleted you should let us know by using this form, with your email address in the subject line.

Users of are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.


Third party links and co-brand relationships.

In an attempt to provide increased value to our visitors, we may choose various third party web sites to link from or frame within Kazaa or We also participate in co-branding and other relationships to offer e-commerce and other services and features to our users. Information about you (such as the version of Kazaa being used or your country) may be placed in the URL on, allowing customized features for the user. This will be visible to subsequent websites if you link off a Kazaa page. However, even if the third party is affiliated with us, we have no control over these linked sites, each of which has separate privacy and data collection practices independent of us. Data collected by our co-brand partners or third party web sites (even if offered on or through our site) is not received by us. As such, we are not responsible for, nor have any control over, the privacy policies of those third party websites, and encourage all users to read the privacy policies of each and every website visited when linking directly from These linked sites are only for your convenience and you therefore access them at your own risk.


We take every reasonable precaution to protect information from misuse, loss and unauthorised access. Although we cannot guarantee that users' information will not be subject to unauthorised access by hackers, we have appropriate security procedures in place to protect users' information. Information is stored on secure, password protected servers and is only accessible by employees who need the information to perform a specific job. All employees are kept up to date on our security and privacy practices. Finally, the servers that store user information are in a physically secure environment.

A Special Note to Parents is a general audience website, and does not knowingly collect, nor will ever knowingly retain, personally identifiable information from any visitor Sharman Networks actually knows to be under thirteen years of age without the consent of that child's parent or legal guardian.

Updating Personal Information

Users may gain access to information that Sharman Networks has by requesting it using this form: If a user's information changes such as email address, or if a user no longer desires email announcements or news letters, we provide a way to correct and update users' information. Users have a responsibility to tell us if their information changes as that is the only way we can ensure information is kept accurate and up to date. This can be done by selecting Configure User Name in Kazaa Tools menu.

Notification of Changes

If we decide to change our privacy policy, or practices, whether or not they effect our handling of user information, we will post those changes to this privacy statement, the homepage, and/or other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected. If, however, we want to use users' information for a purpose different from that stated at the time of collection we will ask users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site then they will not be contacted, nor will their information be used in this new manner.